Terms of Service

Last updated: November 9, 2024

Agreement to Terms

By accessing or using Trackly, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this application.

Account Registration

To use Trackly, you must create an account by providing accurate and complete information. You are responsible for:

  • Maintaining the security of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access
  • Ensuring your information remains accurate and up-to-date

You must be at least 13 years old to create an account. If you are under 18, you must have parental consent to use Trackly.

Acceptable Use

You agree not to:

  • Use Trackly for any illegal or unauthorized purpose
  • Upload malicious code, viruses, or harmful content
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the service or servers
  • Use automated systems to access the service without permission
  • Impersonate another person or entity
  • Harass, abuse, or harm other users
  • Violate any applicable laws or regulations
  • Scrape or copy content without authorization
  • Reverse engineer or attempt to extract source code

User Content

You retain all rights to the content you upload to Trackly, including documents, applications, and other materials. By uploading content, you grant us a license to:

  • Store and process your content to provide our services
  • Use your content for AI analysis and answer generation
  • Display your content back to you within the application

You are responsible for ensuring you have the right to upload and share any content you submit to Trackly. You agree not to upload content that infringes on intellectual property rights, contains confidential information you're not authorized to share, or violates any laws.

AI-Powered Features

Trackly uses artificial intelligence to analyze documents and generate answers. You acknowledge that:

  • AI-generated content may contain errors or inaccuracies
  • You should review and verify all AI-generated content before use
  • We are not responsible for the accuracy of AI-generated answers
  • Your content may be processed by third-party AI services (Google Gemini)
  • AI features require your consent and can be disabled at any time

You are solely responsible for the content of your applications and should always review AI-generated answers before submitting them.

Intellectual Property

Trackly and its original content, features, and functionality are owned by Trackly and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our services without explicit permission.

Service Availability

We strive to provide reliable service, but we do not guarantee that:

  • Trackly will be available 24/7 without interruption
  • The service will be error-free or bug-free
  • Defects will be corrected immediately
  • The service will meet your specific requirements

We reserve the right to modify, suspend, or discontinue any part of the service at any time with or without notice.

Data Backup and Loss

While we implement backup procedures, you are responsible for maintaining your own backup copies of important content. We are not liable for any data loss, corruption, or deletion that may occur. We strongly recommend keeping copies of important documents outside of Trackly.

Termination

We may terminate or suspend your account immediately, without prior notice, if you:

  • Violate these Terms of Service
  • Engage in fraudulent or illegal activities
  • Abuse or misuse the service
  • Harm other users or our reputation

You may terminate your account at any time through the account settings page. Upon termination, your right to use the service will immediately cease, and your data will be deleted according to our data retention policy.

Disclaimers

TRACKLY IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TRACKLY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE PAST 12 MONTHS, OR $100, WHICHEVER IS GREATER.

Indemnification

You agree to indemnify and hold harmless Trackly, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the service, violation of these terms, or infringement of any rights of another party.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. Any disputes arising from these terms or your use of Trackly shall be subject to the exclusive jurisdiction of the courts in that location.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of Trackly after any changes constitutes acceptance of the new Terms.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Contact Us

If you have any questions about these Terms of Service, please contact us at:

Trackly Support

Email: legal@trackly.app